Bookings may be cancelled, via fax or e-mail, up to 48 hours before the scheduled arrival date, with no charges
during long week-end and holidays bookings may be cancelled up to 7 days before the scheduled arrival date
If cancelled less than 48 hours before the scheduled arrival date 1 night of accommodation will be charged
In case of no-show 1 night of accommodation will be charged
Any change must be agreed upon with the reception.
CHECK-IN & CHECK-OUT
Check-in: the room will be available from 2,30 pm.
Check-out: you must leave the room max 11 am.
Group booking may be cancelles via fax or via e.mail
Should a group stay be cancelled, a penalty on the total cost of accommodation must be paid according to the following:
Up to 30 days prior arrival date: no penalty
Up to 29 to 15 days prior arrival date: 50%
Up to 14 days to 1 day prior the arrival date: 100%
Small pets only at the following condition:
- Pet must be kept on a leash when in the hotel or on hotel property unless it is in the guest's room.
- Pets are not allowed in any food and beverage outlets, health club area of the hotel.
- Guests are responsible for cleaning up after their pet on hotel property.
Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced.
Guests must contact the housekeeping department to arrange for a convenient time for servicing their room.
Guests are responsible for all property damages and/or personal injuries resulting from their pet.
The hotel reserves the right to charge guest's account commensurate to the cost of such damages.